Shipping Policy
All orders are fulfilled from our store at:
Jeremy Hoye Limited
83 Gloucester Road, Brighton, BN1 4AP, United Kingdom
Carrier
All orders are shipped with Royal Mail. Tracking details will be provided once your order has been dispatched.
United Kingdom
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Royal Mail Signed For™ 1st Class – £6.50
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Royal Mail Special Delivery™ Guaranteed – £10.00
Europe
Flat rate: £14.99 per order (0–25kg) – sent with Royal Mail International Tracked.
Rest of World
Flat rate: £19.99 per order (0–25kg) – sent with Royal Mail International Tracked.
Dispatch Times
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In-stock items are shipped within 2 business days.
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Made-to-order items may take up to 3 weeks for delivery, as our jewellery is handmade.
If you require an item sooner, please contact us before placing your order.
Delivery Times (after dispatch)
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UK: 1–3 working days (depending on service chosen)
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Europe: 5–10 working days
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Rest of World: 7–14 working days
Customs & Duties
International customers are responsible for any duties, taxes, or clearance charges applied in their country. Please check with your local customs office if you require more information.
Responsibility
All shipments are tracked. Once dispatched, responsibility for the parcel lies with Royal Mail and any overseas delivery partners. We are not responsible for delays caused by customs or local postal services.
